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Simple pricing built around long-term performance

One clear management fee
No hidden extras
No unnecessary complexity

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Why our pricing works

Most short-let operators compete on being the cheapest. We don’t.

Our pricing reflects a hands-on, standards-led approach to managing short-lets properly. When management is underpriced, corners are often cut. Standards slip, guest quality drops, and results suffer.

We would rather manage fewer properties well than take on volume at the expense of quality.

Our focus is simple:
protect your property, attract the right guests, and deliver consistent returns.

Our standards and selectiveness

We are selective about the properties we manage, and that’s deliberate.

Not every property performs well as a short-let. Location, layout, presentation, and guest fit all matter. Poor standards attract the wrong guests, lead to avoidable issues, and damage long-term performance.

We only take on properties where we genuinely believe we can deliver strong results.

Why this protects you

By setting clear standards from the outset, we attract the right type of guest and avoid the issues that come from poorly positioned short-lets. Higher presentation and clearer expectations lead to better reviews, stronger nightly rates, and fewer operational problems. Over time, this reduces unnecessary wear and tear on your property and creates a far more stable, predictable income stream.

This isn’t about being picky. It’s about protecting your asset, your time, and your long-term returns.

A performance led pricing model

One clear management fee, aligned with performance. We only earn when your property earns.
During valuation we assess demand, layout, presentation, and suitability for short lets, including guest ready standards and basic compliance.
We will be clear about what to improve and honest if short lets are not the right fit. We focus on long term, reliable returns.

How pricing works

Our management fee is 15% of booking revenue. It covers the full end to end management required to run a high performing short let, with standards maintained throughout.

Some properties may need initial setup or upgrades to reach a premium guest ready standard. Any one off costs are confirmed upfront before we launch.

We only earn when your property earns.

Guest Experience and Stay Quality

How we create high-quality stays and better guests

Professional photography and visual standards

We coordinate professional photography and guide how the property is presented so it reflects a premium, well-run home. High-quality visuals set expectations before booking, attract the right guest profile, and reduce misunderstandings that lead to complaints.

Cleanliness is non-negotiable. Every stay is prepared to a consistent, hotel-level standard, including fresh linen, towels, and presentation checks. Strong cleanliness standards directly protect reviews and repeat bookings

Guests are given clear rules and guidance before arrival. Expectations around noise, occupancy, respect for the home, and check-out are set early, reducing misuse of the property and filtering out unsuitable guests.

We handle all guest messaging so communication is calm, professional, and consistent. From pre-arrival instructions to in-stay support and post-stay follow-ups, guests feel looked after without the owner being involved.

Arrival and departure are designed to be simple and stress-free. Clear instructions reduce confusion, late-night messages, and common friction points that impact reviews.

When issues arise, we deal with them quickly and calmly. Fast response times prevent small problems turning into poor reviews or refund requests.

We actively protect guest experience because reviews drive performance. Good stays lead to stronger visibility, better guests, and higher long-term returns.

Operations and Performance

The ongoing work that protects performance over time

Active pricing and availability management

Pricing is monitored and adjusted regularly based on demand, seasonality, local activity, and performance. This is not set-and-forget pricing. The goal is sustainable income, not short-term spikes.

We manage availability across platforms to prevent gaps, overlaps, or missed opportunities. Minimum stays, lead times, and availability rules are set strategically.

Listings are structured to convert. Titles, descriptions, photography order, and layout are refined over time to improve booking rates and attract better-quality guests.

We handle all enquiries and booking confirmations. Guest profiles and booking patterns are monitored to reduce risk and maintain standards.

We coordinate professional cleaners and linen services to ensure consistency, reliability, and presentation. Any issues are identified early and corrected quickly.

Regular checks help ensure standards are being maintained and issues are spotted before they escalate. This protects both the asset and the guest experience.

We log, triage, and coordinate maintenance issues as they arise. Contractors are organised where needed, and problems are addressed early rather than reactively.

Essentials and presentation details are monitored to prevent guest complaints and last-minute emergencies.

We monitor performance trends, reviews, and operational issues so the property does not drift or decline over time. You stay informed without needing to manage it yourself.

What Is Not Included

Clear boundaries and owner responsibilities

Refurbishment or furnishing costs

Any upgrades, furnishing, or improvements needed to reach a premium guest-ready standard are agreed upfront and paid by the owner.

All maintenance costs are paid by the owner. Where possible, these costs are covered from the property’s booking revenue before owner payouts. We coordinate and oversee the work, but we do not personally cover maintenance costs.

Large repairs, structural issues, or capital replacements are owner-funded. We can arrange contractors and manage the process, but the cost remains the owner’s responsibility.

Utilities, council tax, and ongoing household bills remain with the owner.

If there is significant damage or misuse, we handle it transparently and act fast. Airbnb includes host damage protection, and we manage evidence and support the claim process where applicable. On setup, we also make sure the owner has the correct short-let insurance in place for full protection. Any costs not recovered through claims remain the owner’s responsibility.